Privacy Policy
This privacy policy explains how Novelle (the "Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on thenovelle.store (the "Site") or communicate with us regarding the Site (collectively referred to as the "Services"). For the purposes of this privacy policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this privacy policy.
Please read this privacy policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this privacy policy. If you do not agree with this privacy policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect:
Information We Collect Directly from You
The information you submit directly through our Services may include:
- Contact Details: Your name, address, phone number, and email address.
- Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: Your username, password, security questions, and other details used for account security purposes.
- Customer Support Information: Information you choose to include in communications with us, such as messages sent via the Services.
Certain features of the Services may require you to provide specific information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection details, IP address, and other data related to your interaction with the Services.
Information We Obtain from Third Parties
Lastly, we may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
- Companies that support our Site and Services.
- Payment processors, which collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments, fulfill your orders, and provide the products or services you have requested, as part of our contract with you.
When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we obtain from third parties will be handled in accordance with this privacy policy. Also, refer to the section below on Third-Party Websites and Links.
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